Independent CRM support
Regular help for businesses without an in-house CRM administrator.
Jack Auger fixes problems, looks after everyday CRM changes and helps your team reduce repeated admin.
Ask about monthly supportOr start with one problem
Jack Auger
I’ve set up automations and helped fix CRMs for over 100 companies.
This is for businesses already using HubSpot or Zoho that need regular help without an in-house CRM administrator. I work on the agreed changes in your account, test them and explain what changed.
About Jack and the serviceReports, data checks, views, permissions and small changes to how the team works.
See the types of work includedOn Improve and Partner, Jack reviews your priorities each month and sends an update showing the work done, time used and what comes next.
See an example monthly updateTime reserved for your business, with Jack as your regular contact.
For occasional small changes and CRM questions.
£199/ month
90 minutes of work each billing month
Ask about SupportFor regular help and planned improvements.
£295/ month
3 hours of work each billing month
Ask about ImproveFor more ongoing work and a faster first reply.
£799/ month
8 hours of work each billing month
Ask about PartnerAll investigation, reviews, calls, changes, testing and notes share the monthly allowance.
Reply targets cover the first human response. Work is scheduled; these plans do not provide emergency cover.
Demonstrations using made-up records, with the problem and checks explained.
See what happens when a step returns an empty value or an error, and why a valid-looking result still needs checking.
Try the data-check exampleYou can describe the problem in your own words. We’ll work out what needs changing.
We set up a clear owner and follow-up task so each new enquiry reaches the right person.
We check the dates, filters and fields so your team can trust the numbers.
We review duplicates and incomplete records, then agree what to merge, keep or update.
We check your seats and features, then compare other ways to do the job before suggesting an upgrade.
For some tasks, Zapier may cost less than upgrading HubSpot. We check the total cost first: Zapier has its own fees, and some actions still need a paid HubSpot plan.
Get help with HubSpotWe can simplify the fields, layouts and views your team uses every day.
We check how information moves between your apps and find where updates are being lost.
We provide specialist help with Deluge, the language Zoho uses for some custom changes.
We investigate why a lead was not updated, an email was missed or a task was not created.
We’ll explain what needs changing and leave notes your team can use, including what any new or repaired code does.
Get help with Zoho CRMNew enquiries have a first-reply target of two working days. Payment is arranged through Stripe after the work and price are agreed.
Yes. Describe the problem first. Jack will agree the investigation, price and start date before work begins. You can decide about ongoing support afterwards.
An initial cleanup, investigation or setup can be quoted separately. Your monthly plan starts on the agreed date, with the initial work and priorities clear.
On Improve and Partner, Jack reviews your improvement list and agrees what to tackle next. The written update shows the work completed, time used and remaining priorities.
Use the contact form for a one-off problem or monthly support. You don’t need a technical brief.
